FAQ
Frequently Asked Questions
Q: What is a night guard and why do I need one?
A: A night guard is a custom-fitted dental appliance designed to protect your teeth from grinding (bruxism) during sleep. It helps prevent tooth wear, jaw pain, and other dental issues.
Q: How do I clean my night guard?
A: Rinse your night guard with cold water before and after each use. Use a soft toothbrush and mild soap or a specialized cleaner to scrub it gently. Avoid hot water, which can warp the material.
Q: How long does a night guard last?
A: With proper care, a night guard can last anywhere from 6 months to several years, depending on the severity of your teeth grinding and how well you maintain it.
Q: What are bleaching trays and how do they work?
A: Bleaching trays are custom-fitted mouthpieces that hold whitening gel against your teeth. They help to evenly distribute the gel, allowing for effective teeth whitening .
Q: How long should I wear the bleaching trays?
A: We recommend wearing the trays for 15-25 minutes daily, depending on the strength of the whitening gel used. Follow the instructions provided with your gel.
Q: Can I use the bleaching trays if I have sensitive teeth?
A: Yes, you may consider using a lower concentration gel or special desensitizing products.
Q: What is a retainer and when should I wear one?
A: A retainer is a dental appliance that keeps your teeth in their new positions after orthodontic treatment.
Q: How do I clean my retainer?
A: Rinse your retainer with lukewarm water and gently brush it with a soft toothbrush. Avoid abrasive cleaners and hot water, which can damage the material.
Q: How often should I replace my retainer?
A: Retainers can last several years with proper care. However, if you notice cracks, warping, or if it doesn’t fit properly, it’s time to get a replacement.
Q: What is a sports guard and why is it important?
A: A sports guard is a protective mouthguard designed to shield your teeth and jaw during contact sports. It helps prevent injuries, tooth loss, and concussions.
Q: Can I use a regular mouthguard for sports?
A: While you can use a regular mouthguard, a custom-fitted sports guard offers better protection and comfort. It is specifically designed to fit your mouth and endure the rigors of athletic activity.
Q: How do I care for my sports guard?
A: Rinse your sports guard with cold water after each use and store it in a ventilated case. Clean it regularly with a toothbrush and mild soap, and avoid exposure to high temperatures.
Q: How do I take impressions at home?
A: Follow our instruction here
Q: How do I send my impressions back?
A: Once you have successfully taken your impressions:
- **Allow to Set:** Let the impressions sit for a few minutes to ensure they are firm.
- **Package Safely:** Place the impressions back into the provided packaging, ensuring they are secure and protected.
- **Use the Shipping Label:** If your kit came with a prepaid shipping label, simply attach it to the package. If not, choose a reliable shipping method that offers tracking.
Q: How long does it take for my impressions to be processed?
A: Once we receive your impressions, our lab will process them within 5-7 business days. We will notify you via email once your custom products are ready to be shipped.
Q: What shipping options are available for delivery?
A: We offer several shipping options for your convenience:
- **Standard Shipping:** Typically takes 5-7 business days.
Q: Can I track my order once it’s shipped?
A: Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery.
Q: What if I’m unhappy with my impressions?
A: If you’re not satisfied with the impressions you took, please contact our customer service team. We can provide guidance on retaking them or offer a replacement kit if necessary.
If you have any more questions, feel free to reach out to our support team. We’re here to help you achieve the perfect smile!